General Solutions (Updated)
How to engage an interpreter to assist with a customer interaction
Fri, Jun 17, 2022 at 9:40 AM
To provide contact information for inquiries to another Southern Bank
Fri, Jun 17, 2022 at 10:12 AM
Contact information for merchants to verify deposit information
Wed, Jun 22, 2022 at 10:31 AM
Contact information for inquiries related to Notification of Public Deposit Forms
Wed, Jun 22, 2022 at 10:43 AM
Guidance for inquiries related to Richmond VA - based Southern Bank and Trust
Wed, Jun 22, 2022 at 10:56 AM
To update a customer's solicitation status to "do not call" and/or "do not solicit"
Thu, Jun 23, 2022 at 11:22 AM
To provide guidance regarding menu options for IVR and Employee Helpdesk
Tue, Aug 2, 2022 at 11:50 AM
How to advise customers and employees on general information regarding domestic and international wire transfers
Fri, Feb 24, 2023 at 12:19 PM