Deposit Accounts (Updated)

Place a Stop Payment (Check and ACH)
How to place a stop payment on Check or ACH
Tue, Mar 14, 2023 at 12:43 PM
Access Interest Statements (1099)
How to provide customer with annual interest income information for SBT checking, savings and CD accounts when interest earned equals or exceeds $10.00
Fri, Apr 29, 2022 at 11:15 AM
Guidance for Deposit Account Corrections
How to provide guidance for making corrections to account posting errors
Wed, Jun 15, 2022 at 11:07 AM
Check Order Issues with Deluxe
How to assist customers with issues related to check orders placed with Deluxe
Tue, Jun 28, 2022 at 1:08 PM
BaZing Inquiries
Guidance for BaZing-related inquiries
Thu, Jun 30, 2022 at 11:30 AM
Acceptable ID Mexican Matricula Consular Card
To provide guidance to employees during account opening process around the use of Mexican Matricula Consular Cards for ID.
Thu, Jan 26, 2023 at 12:09 PM
Federal Withholding Inquiries
How to confirm and explain a federal withholding on an interest bearing account
Wed, Feb 22, 2023 at 1:56 PM
OAO Job Aide
Comprehensive tool for Online Account Opening procedures and questions
Fri, Mar 10, 2023 at 9:59 AM